1. Information We Collect

A. Personal Information

We may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third parties)

• Event details (wedding date, venue, floral preferences)

• Communications you send to us

B. Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages viewed and interaction data

• Cookies and analytics data

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide floral services and event design

• Communicate with you about orders or inquiries

• Send confirmations and invoices

• Improve our website and customer experience

• Send marketing communications (if you opt in)

• Comply with legal obligations

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3. How We Share Information

We do not sell your personal information.

We may share personal information with:

• Payment processors (e.g., Stripe, PayPal)

• Website hosting providers (e.g., HostGator)

• Email marketing platforms

• Shipping/delivery services

• Professional advisors (legal, accounting)

• Government authorities when legally required

All service providers are required to protect your information.

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4. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality (shopping cart)

• Analyze traffic and usage

• Improve user experience

You may adjust cookie preferences through your browser settings.

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CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act):

5. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories:

• Identifiers (name, email, address, phone number, IP address)

• Commercial information (products purchased, order history)

• Internet activity (website browsing behavior)

• Payment information (processed through secure third parties)

We collect this information directly from you or automatically through website interactions.

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6. Your California Rights

You have the right to:

A. Right to Know

Request disclosure of:

• Categories of personal information collected

• Categories of sources

• Business purpose for collection

• Categories of third parties with whom information is shared

• Specific pieces of personal information we hold about you

B. Right to Delete

Request deletion of personal information we have collected, subject to certain legal exceptions (such as tax or accounting requirements).

C. Right to Correct

Request correction of inaccurate personal information.

D. Right to Opt-Out of Sale or Sharing

We do not sell or share personal information for cross-context behavioral advertising.

E. Right to Limit Use of Sensitive Personal Information

We do not use or disclose sensitive personal information beyond what is necessary to provide our services.

F. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

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7. How to Exercise Your Rights

To submit a privacy rights request, please contact us:

Email: [phamilypeonygarden@gmail.com]
Phone : [I650-313-6350]

Please include:

• Your full name

• Email address used on our website

• Description of your request

We may need to verify your identity before processing your request.

You may also designate an authorized agent to make a request on your behalf.

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8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill transactions

• Maintain financial and tax records

• Comply with legal obligations

• Resolve disputes

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9. Data Security

We implement reasonable security measures to protect personal information. However, no internet transmission is completely secure.

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10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from minors.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

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12. Contact Information

Phamily Peony Garden
Website: www.phamilypeonygarden.com
Email: [phamilypeonygarden@gmail.com]
Phone: [650-313-6350]